Student Career Management - Foreign Languages and Literatures

Servizi
Student Services can be accessed by students through the Student Services and Registrar’s Office webpage

Student Services are available to support various administrative and academic needs throughout your university career in the Department of Foreign Languages and Literatures 

The Student Services office for the Department of Foreign Languages and Literatures provides specialized support for students enrolled in bachelor's and master's degree programmes within this Department.  

Contacting Student Services for the Department of Foreign Languages and Literatures

You can reach the Student Services office for the Department of Foreign Languages and Literatures through the following methods: For all University students:

  • Help desk: submit a request through the Help desk accessible from MyUnivr Appointments: book an appointment with the Help desk, available on Mondays, Wednesdays, and Fridays from 10 a.m. to noon.
  • Appointments can be booked here: logistic.univr.it/portalPlanning/UNIVR-desk choosing either an in-person or remote meeting. (Please note: It is NOT possible to make multiple reservations).

or external users:

The Help desk number (“numero unico”) is available Monday through Friday from 10:30 a.m. to 12:00 p.m.

Students can independently manage many aspects of their academic career directly through the MYUNIVR section. This platform is essential for keeping up with important notices related to services and your course of study. Additional processes can be managed via ESSE3. Certain procedures, however, cannot be completed independently and will require support; in this case, you should contact the specific Help desk in your academic area

Some of the main administrative procedures include: incoming transfer, outgoing transfer, internal course transfer within the University of Verona and related acknowledgements, resumption of studies, renunciation of studies, recognition of previous academic credits. 

Please contact the Equal Access to Education Unit for questions regarding fee payments, scholarship applications, benefits, and accommodations concessions.

Prospective Students Help Desk

A dedicated team of operators and student tutors is available to assist prospective students with information about the University of Verona’s educational offerings and services. You can reach them at 045.8028000, Monday through Friday, from 9:00 a.m. to 1:00 p.m.

Hours

Currently enrolled students

Access to the front-office counter is by appointment only. Appointments can be scheduled through the following link: logistica.univr.it/portalePlanning/UNIVR-sportelli,, where you can choose either the in-person or remote mode. (Please note: It is NOT possible to make multiple reservations).

The service will be provided on Mondays, Wednesdays and Fridays from 10 a.m. to 12:00 p.m.

Additional contact options:

  • Help desk requests: submit a request via the Help desk, accessible via the University Intranet -
  • Phone support: Call the Help desk number for the Student Services for the Department of Foreign Languages and Literatures, available Monday through Friday from 10:30 a.m. to 12:00 p.m.

External users

External users can contact the Student Services office in the following ways:

  • Phone support: Call the Help desk number for the Student Services for the Department of Foreign Languages and Literatures, available Monday through Friday from 10:30 a.m. to 12:00 p.m.
  • Email: Send inquiries to didattica.lingue@ateneo.univr.it

Office and Front-office closures

  • August 12 to 16, 2024 (summer break)
  • December 27 to 31, 2024 (Christmas break)
  • May 21, 2025 (patron saint's day)

Important Notices

For currently enrolled students (@studenti.univr.it) Requests must be submitted via the Help desk at: https://helpdesk.univr.it:8443/CAisd/pdmweb.exeor by clicking the “Help desk” link at the bottom right of University web pages, using your GIA credentials. Requests sent from institutional emails by students CURRENTLY enrolled in this university will not be answered.

Attention! For all users outside the University of Verona.

Please email didattica.lingue@ateneo.univr.it(emails sent to this address by students enrolled at the University of Verona will not be answered).

Orientation Help desk number

Prospective students can reach out to the Orientation Help desk at 045.8028000 for information about the University's educational offerings and services. The Help desk is active Monday through Friday, 9:00 a.m. to 1:00 p.m.

HEAD Ombretta Zanotti

PEOPLE Francesca Avesani, Maria D'Ermo, Francesca Eccli, Mario Marini, Rosanna Sanavia

SERVICE MANAGED BY Direzione Offerta formativa, Servizi e Segreterie Studenti

Unità operativa Segreteria Corsi di Studio Lingue e letterature straniere

PHONE NUMBERS 045 802 8006 (numero unico); 045 802 8130 (Erasmus Lingue)

Services

Accredited Activities for CFUs D and F – Foreign Languages and Literatures Catalan Language Literacy - Academic Year 2024-25 Computer Skills – Foreign Languages and Literatures Course Orientation and Open day – Foreign Languages and Literatures Curricular Language Change - Foreign Languages and Literatures Detailed Academic Calendar - Foreign Languages and Literatures Erasmus+ and other study abroad experiences - Foreign languages and literatures Language Proficiency in the Master’s degree (third language CFUs F)– Foreign Languages and Literatures Language Skills (first and second language) - Foreign languages and literatures Language skills in the Bachelor’s programme (third language CFU F) - Foreign languages and literatures Passaggio interno di corso - Lingue e letterature straniere Portuguese language course - Foreign languages and literatures Preparation of the study plan - Foreign Languages and Literatures Richiesta certificati - Lingue e letterature straniere Riconoscimento crediti acquisiti da una carriera pregressa - Lingue e letterature straniere Sessioni di laurea - Lingue e letterature straniere Stage e tirocini - Lingue e letterature straniere Student Handbook - Foreign Languages and Literatures Threshold knowledge and Integrative Learning Requirements (Obblighi Formativi Aggiunti - OFAs) - Foreign Languages and Literatures Trasferimento da o verso altro Ateneo - Lingue e letterature straniere Tutor for Final Paper – Foreign Languages and Literatures